REFUND & WITHDRAWAL POLICY · EFFECTIVE 30 AUGUST 2026

Refunds and withdrawal.

A Move is a one-time payment for immediate processing and public-ranking placement. It is not a deposit or subscription. This policy does not restrict mandatory consumer rights.

1. Before payment

You can leave Stripe Checkout before completing payment. No Move is fulfilled until Stripe confirms payment.

2. Immediate performance

At checkout you are asked separately to request immediate processing and acknowledge the consequences for withdrawal. Once payment is verified, DOM1NATE.WORLD normally processes and publishes the Move immediately. A consumer loses the statutory withdrawal right after complete performance only where every requirement of applicable law has been met. Where it has not been lost or cannot be waived, the mandatory right remains available.

3. Rank changes are not defects

Being outranked, leaving the podium, receiving fewer visits or results than expected, or disliking a valid later rank change does not by itself make the Service defective or create a refund right. The purchased service is processing and ranking under the Rules, not a guaranteed rank duration or business outcome.

4. Refund review

Contact us promptly where there is a duplicate technical charge, confirmed unauthorised payment, incorrect amount, failure to process a paid Move, non-conforming service, or another basis provided by mandatory law. We may ask for the payment email, Stripe reference, submitted name and enough information to investigate. Never send full card details.

5. How to request withdrawal or a refund

Email dom1nateworld.official@gmail.com. You may use the following wording:

To Claudio Cosa, Via Malenghi 25, 10050 Mattie (TO), Italy — I hereby give notice that I withdraw from the contract for the following Move, where the right remains available: [Move/name], ordered on [date], payment reference [reference]. Consumer name: [name]. Consumer address: [address]. Date: [date].

A withdrawal request must be sent within the applicable statutory period, normally 14 days for an eligible distance contract. We will assess whether immediate full performance and the required express acknowledgements lawfully ended the right. Approved refunds are returned through the original payment method within the legally required timeframe.

6. Complaints

If you believe the Service did not conform to the contract or a mandatory right was not respected, email the same address with a clear description. Nothing in this policy prevents access to a competent consumer authority, alternative dispute mechanism where applicable, or the courts designated by mandatory law.